The Playbook is a sports performance app and a web-based dashboard that quantifies mental health status, tracking stress, well-being, and resilience. By providing a quantifiable snapshot of team and individual well-being, The Playbook can help organizations... Backed by Techstars.
About the role
Your Focus: Event support and execution, space readiness, and maintaining hospitality standards.
What they're looking for
- 1+ years of experience in venue operations, hospitality, events management, or premium guest-facing environments (e.g., hotels, conference centers, event venues, workplace hospitality)
- Hands-on experience with event execution and day-of operations, including troubleshooting issues and adapting quickly when plans change
- Proven experience delivering five-star service in high-volume or high-touch environments
- Adaptable and confident learning new systems for membership and program management
- Creative and solutions-oriented, with an eye for presentation and the ability to identify thoughtful ways to elevate spaces, events, and the overall experience
More about this role
Pay: $25.00 per hour
Work Hours: This is an on-call position. Hours will be on an as-needed basis. Most shifts will occur on weekends anywhere between the hours of 9:00 AM and 10:00 PM, depending on event schedules. Occasional weekday and after-hours weekday availability may also be needed. Hours will vary based on events and business needs.
Your Focus: Event support and execution, space readiness, and maintaining hospitality standards.
- Event & Venue Support: Provide day-of operational support for events and meetings held across a variety of Class A office building venues, including conference rooms and outdoor patio areas.
- Event Setup & Guest Experience: Support pre-event setup and post-event tear down, including space configurations, furniture placement, décor setup, and operational walkthroughs to ensure all venues consistently meet hospitality and presentation standards, vendor coordination. Welcome guests upon arrival, assist with check-in, and help create a seamless onsite experience throughout events and reservations.
- Day-of Event Coordination: Support seamless event execution through real-time coordination with catering, décor, music, janitorial, security, and...
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