Startups

Experience Director

The Playbook · Boca Raton, FL · On-site

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About The Playbook

The Playbook is a sports performance app and a web-based dashboard that quantifies mental health status, tracking stress, well-being, and resilience. By providing a quantifiable snapshot of team and individual well-being, The Playbook can help organizations... Backed by Techstars.

About the role

Your mission is to own strategy, cross-functional integration, and overall asset performance across a large office campus in Boca Raton, FL. You lead the on-site amenity and events team (Manager of Community & Events, Wellness Program Manager, Experience Coordinator) and serve as the primary strategic liaison to Property Management and Ownership.

What they're looking for

  • 5+ years of management experience within the hospitality, workplace experience, amenity operations, event programming, or community-led environments, with exposure to commercial real estate strongly preferred
  • Demonstrated experience leading high-performing teams
  • Experience fully owning and managing budgets, and interpreting financial performance to inform operational and strategic decisions
  • Proven experience creating and presenting operational and financial reporting that summarizes key metrics, trends, and business impact
  • Proficient in corporate communication technology such as Google Suite and Slack
  • Comfortable using new and evolving technology systems for membership management
More about this role

Benefits: FREE employee-only medical coverage, a 4% employer 401(k) match, and FREE short-term disability. Other incredible benefits HERE.

Work Hours: Monday-Friday with flexibility to accommodate evening events.

Your Mission

Your mission is to own strategy, cross-functional integration, and overall asset performance across a large office campus in Boca Raton, FL. You lead the on-site amenity and events team (Manager of Community & Events, Wellness Program Manager, Experience Coordinator) and serve as the primary strategic liaison to Property Management and Ownership. By aligning programming, operations, amenity management, and partner relationships, you build a high-performing campus environment that delivers measurable ROI, elevated tenant retention, and 5-star guest experiences.

As the ultimate curator of the site, you fuel connection, productivity, and tenant longevity by leading with a "house proud" mentality. You clear the way for your team and tenants, ensuring every operational detail across meeting spaces, fitness centers, and common areas is managed end-to-end so the complex machinery behind the scenes remains invisible. Remaining calm in the chaos, you foster a culture...

Read the full posting on The Playbook's site ↗

Boca Raton Opportunities

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