The Playbook is a sports performance app and a web-based dashboard that quantifies mental health status, tracking stress, well-being, and resilience. By providing a quantifiable snapshot of team and individual well-being, The Playbook can help organizations... Backed by Techstars.
About the role
You are the essential link between a client’s vision and a flawless reality. You translate booking requests into intentional, five-star experiences, ensuring every guest feels hosted from the moment they arrive. By clearing the way through meticulous coordination and "house proud" attention to detail, you ensure every event—from intimate meetings to high-profile summits—is seamless. Ultimately, you generate the magnetic energy that makes our venues the first-choice destination for connection.
What they're looking for
- 3+ years of experience in venue operations, hospitality, events management, or premium guest-facing environments (e.g., hotels, conference centers, event venues, workplace hospitality)
- Proven experience owning operational standards and service delivery in high-volume or high-touch environments
- Skilled in driving revenue and efficiency through utilization planning, staffing models, and resource management
- Comfortable partnering cross-functionally with key stakeholders to deliver an exceptional experience
- Tech-savvy, with experience using booking, scheduling, and collaboration tools (Google Workspace, Slack, event platforms)
- Adaptable and confident learning new systems for membership and program management
More about this role
Benefits: FREE employee-only medical coverage, a 4% employer 401(k) match, and FREE short-term disability. Other incredible benefits HERE.
Work Hours: Monday-Friday between 9:00am - 5:00pm. Schedule flexibility required for weekends and/or evenings based on events.
Your mission is to be the operational engine of your bookable spaces by activating the daily flow of world-class events. You don’t just "manage bookings"; you ignite the spark that turns a venue into a thriving hub for connection. By actively pitching the unique value of your environment, you convert curious inquiries into confirmed, full-capacity bookings. You ensure every meeting and gathering is delivered with high-impact precision that fuels your guests' productivity and professional success.
You are the essential link between a client’s vision and a flawless reality. You translate booking requests into intentional, five-star experiences, ensuring every guest feels hosted from the moment they arrive. By clearing the way through meticulous coordination and "house proud" attention to detail, you ensure every event—from intimate meetings to high-profile summits—is seamless. Ultimately, you generate the magnetic energy...
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