Connectionism: Research Blog by Thinking Machines Lab. Backed by a16z, Accel and GV.
About the role
New York IT Support: Serve as the primary onsite IT resource for employees in our New York office, providing responsive support and resolving hardware, software, access, network, and workplace technology issues. Employee Lifecycle Management: Own onboarding and offboarding for New York employees, including hardware procurement, device preparation, shipping logistics, account provisioning, and access changes.
What they're looking for
- 5+ years of experience in IT engineering, systems administration, corporate IT, or a similar role
- Experience supporting employees and technology infrastructure in an onsite office environment
- Strong experience administering identity, SaaS, endpoint-management, and collaboration platforms
- Working knowledge of Git and version-controlled operational workflows
- Ability to independently own IT operations for the New York office while collaborating effectively with a distributed team
- Ability to work onsite Monday through Friday in our New York office
More about this role
The mission of Thinking Machines is to build AI that extends human will and judgment. We are training frontier models with Inkling, developing Tinker to let people make models their own, and crafting interfaces that broaden human-AI communication. We believe the future worth building is human, and we're hiring people who want to build it.
The IT team builds secure infrastructure and efficient processes that enable our employees to move quickly. We operate an all-Mac environment and use tools such as Okta, Google Workspace, and Kandji to support a rapidly growing workforce across multiple offices.
This role will serve as the primary IT partner for our New York employees and office. You will work closely with the IT and Security team in San Francisco to maintain consistent systems, security standards, and employee experiences across locations.
New York IT Support: Serve as the primary onsite IT resource for employees in our New York office, providing responsive support and resolving hardware, software, access, network, and workplace technology issues.
Employee Lifecycle Management: Own onboarding and offboarding for New York employees, including hardware procurement, device...
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