Thrive is a leading behavior change technology company founded by Arianna Huffington in 2016 with the mission to end the stress and burnout epidemic. Backed by Kleiner Perkins and IVP.
About the role
This Chief of Staff, Strategic Health Partnership role sits at the center of one of Thrive's most strategically important growth areas: health/pharma partnerships. You will own the customer relationship on one of Thrive’s largest health accounts, executing against complex deliverables and managing cross-functional stakeholders (both internal and external).
What they're looking for
- Lead complex customer programs. Translate customer goals into clear strategies, plans, and programs, partnering across Thrive to drive execution and deliver a high-quality customer experience
- Partner with executive leadership. Collaborate with Thrive leaders on strategic customer initiatives, executive communications, and high-visibility moments throughout the partnership
- Serve as a trusted executive advisor. Lead executive-facing QBRs and long-term partnership discussions, bringing a strategic point of view and driving alignment across large, multi-stakeholder customer organizations
- Anticipate and mitigate risk. Proactively identify customer needs, challenges, and risks, and mobilize the right internal partners before they impact the relationship
- Thrive in a fast-paced environment. Navigate changing priorities, collaborate effectively with senior stakeholders, and respond to feedback with adaptability and a focus on delivering excellent work
- BA/BS degree or equivalent relevant experience
More about this role
This Chief of Staff, Strategic Health Partnership role sits at the center of one of Thrive's most strategically important growth areas: health/pharma partnerships. You will own the customer relationship on one of Thrive’s largest health accounts, executing against complex deliverables and managing cross-functional stakeholders (both internal and external). What distinguishes this role is scope: in addition to managing the customer relationship and deliverables, you will be responsible for creating communications plans, activation timelines, program management, and executive-facing roadmaps, often starting from a high-level directive rather than an established template, in close collaboration with our executive leadership team.
The right fit brings a chief of staff caliber skill set: exceptional care and attention to detail, deep resourcefulness, and the ability to create structure and momentum out of ambiguity. You may come from investment banking, private equity, consulting, startup or technology; what matters is that you are comfortable interfacing directly with customers, excellent at building and presenting materials, and able to run complex workstreams end to end. This is a...
Browse similar: Startup jobs · Chief of staff and BizOps · Remote jobs