Find local pros, compare prices and book home services in a few simple steps. Thumbtack makes caring for your home easier. Backed by Sequoia.
About the role
Design and build the interfaces business teams use to configure agents, review their work, approve or correct actions, and understand what happened and why. Build observability and evaluation tooling that makes agent behavior legible — where it succeeded, where it failed, and whether a change made things better.
More about this role
Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. We help homeowners know which projects to do, when to do them and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together.
The Business Applications org builds and operates the internal systems that keep Thumbtack running at scale: Salesforce-centered workflows, admin tooling, and the integrations that connect teams across the company. We're now expanding that foundation into a broader internal platform for AI-enabled work — shared APIs, reusable integration patterns, and safe, auditable capabilities for business-critical actions. We work directly with the business teams who depend on these systems, turning complex operational needs into software that's easier to run, extend, and automate responsibly.
Agents can already take action inside Thumbtack's internal systems. The harder problem is making that...
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