Startups

Customer Success Manager

TigerData · US Full-time · Remote

← All jobs
About TigerData

From the creators of TimescaleDB — the PostgreSQL platform trusted by enterprises processing trillions of metrics daily. Start a free trial or get a demo. Backed by NEA.

About the role

Owning the health, success, and growth of your customer portfolio — including onboarding, adoption, retention, expansion, and advocacy Analyzing account health, identifying risk, and creating data-informed success plans that align with customer ROI

More about this role

At Tiger Data, formerly Timescale, we empower developers and businesses with the fastest PostgreSQL platform designed for transactional, analytical, and agentic workloads. Trusted globally by thousands of organizations, Tiger accelerates real-time insights, drives intelligent applications, and powers critical infrastructure at scale. As a globally distributed, remote-first team committed to direct communication, accountability, and collaborative excellence, we're shaping the future of data infrastructure, built for speed, flexibility, and simplicity.

Help our customers adopt faster, grow faster, and stay longer — all while shaping the future of Postgres.

At TigerData 🐯 (formerly Timescale), we’re building the fastest PostgreSQL platform in the world, powering critical infrastructure for developers and businesses in real-time. As a Customer Success Manager , you’ll own a portfolio of high-impact accounts and play a direct role in revenue retention, expansion, and customer advocacy.

This is a builder-operator role. We’re scaling fast, which means we need people who can run world-class CS motions and help us design the system underneath. You’ll be diagnosing risk, mapping success...

Read the full posting on TigerData's site ↗

Technical Services

Build your edge while you search

Free tools for founders and investors, plus VC Unfiltered, our take on startups, venture and the people who build them.