From the creators of TimescaleDB — the PostgreSQL platform trusted by enterprises processing trillions of metrics daily. Start a free trial or get a demo. Backed by NEA.
About the role
Provide technical support to customers experiencing database and platform issues Translate complex technical concepts into clear, actionable guidance
What they're looking for
- Strong PostgreSQL knowledge — You understand query optimisation, indexing strategies, execution plans, and database internals
- Proficiency in CLI — Comfortable in command-line
- SQL expertise — Complex queries, window functions, CTEs, and PL/pgSQL don't intimidate you
- Performance analysis — Reading logs, metrics, and identifying bottlenecks
- Experience with TimescaleDB, other relational databases
- Background in customer-facing technical roles
More about this role
At Tiger Data, formerly Timescale, we empower developers and businesses with the fastest PostgreSQL platform designed for transactional, analytical, and agentic workloads. Trusted globally by thousands of organizations, Tiger accelerates real-time insights, drives intelligent applications, and powers critical infrastructure at scale. As a globally distributed, remote-first team committed to direct communication, accountability, and collaborative excellence, we're shaping the future of data infrastructure, built for speed, flexibility, and simplicity.
We're looking for a versatile Database Support Engineer to join our Technical Services team. While deep database expertise is at the core of this role, you'll work across our entire technology stack — from PostgreSQL/TimescaleDB to Kubernetes, AWS/Azure cloud infrastructure, and more.
This isn’t just a database job. You’ll work at the intersection of databases, cloud infrastructure, and modern platform engineering. Every day brings different challenges — from optimising complex analytical queries to troubleshooting cloud, Kubernetes, and features built on top of the database that run through separate services. From network issues to...
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