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Professional Services Engineer II - West

Tines · United States - West (Remote) · Remote

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About Tines

Tines lets teams put AI to work across their most sensitive systems, data, and processes, with the security and governance to do it safely. Backed by SoftBank VF, Felicis and Lux.

About the role

Tines serves a diverse range of customers, from startups to public companies, including Canva, Databricks, Elastic, Kayak, Intercom, and McKesson. As an integrator across the entire tech stack, Tines is vendor-agnostic integrating with any API-enabled service. This flexibility enables our customers to achieve their highest-priority goals faster. And because Tines is secure and private by design, it’s popular with security, IT, engineering, finance, and other security-focused teams.

What they're looking for

  • 5+ years of experience in delivering Professional Services and implementing SOAR platforms or similar automation solutions
  • Strong customer-facing skills and experience in consultancy role
  • Serve as trusted advisor to customers, guiding them on best practices, architecture design, and platform adoption strategies
  • A passion for becoming an expert in a Tines
  • Experience interpreting and applying API documentation
  • Experience with a range of API authentication methods including OAuth2 and JWT
More about this role

Founded in 2018 with co-headquarters in Dublin and Boston, Tines powers some of the world's most important workflows. Our intelligent workflow platform applies AI, automation, and integration with human ingenuity to drive real business results.

Tines serves a diverse range of customers, from startups to public companies, including Canva, Databricks, Elastic, Kayak, Intercom, and McKesson. As an integrator across the entire tech stack, Tines is vendor-agnostic integrating with any API-enabled service. This flexibility enables our customers to achieve their highest-priority goals faster. And because Tines is secure and private by design, it’s popular with security, IT, engineering, finance, and other security-focused teams.

At Tines, we're driven by our values of Simplicity, Speed, and Soundness. We're committed to delivering exceptional customer experiences while fostering a company culture that nurtures individual curiosity, growth, and integrity. We’re excited about what’s next, and we’re looking for others to join us on our journey.

This is a remote role that must be based in MST or PST.

As a key member of our Customer Success organization, the Professional Services Engineer II...

Read the full posting on Tines's site ↗

Professional Services

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