Startups · AI

Staff/Senior Software Engineer, Voice AI Platform

Toast · Remote, US · Remote

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About Toast

Toast is a restaurant point of sale and management system that helps restaurants improve operations, increase sales and create a better guest experience. Backed by Bessemer and GV.

About the role

The base salary range for this role is listed below. The starting salary will be determined based on skills, experience, and geographic location. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits. You can learn more about how we align pay with local labor markets in our Geographic Pay Zone Philosophy .

What they're looking for

  • 8+ years of experience with object-oriented languages such as Java or Kotlin
  • Bachelor’s degree in Computer Science, Software Engineering, Computer Engineering, or related field
  • Experience developing AI-integrated products or features , with a practical understanding of how to ship and iterate on systems that incorporate LLMs or other AI capabilities
  • Experience building and reasoning about AI-powered systems , including nondeterminism, evaluation strategies, observability, and cost management
  • Experience shipping complex, mission-critical production services and owning them long-term
  • Track record of leading multi-person and multi-team projects end-to-end, from design through rollout
More about this role

Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. We are looking for a Staff Software Engineer to join the Voice AI Team.

On the Voice AI Team, our mission is to build and operate the voice platform that powers Toast and to ship novel applications on top of it that create real value across Toast's customer base. This is a greenfield space where the platform and its use cases are being defined together, and the work you do here will be foundational to how Toast uses voice AI for years to come.

As a Software Engineer on this team, you'll take ownership of significant projects end-to-end: designing systems, driving execution across the team, and making the technical decisions that shape how the platform grows. You'll work closely with product, engineering, and stakeholders across Toast to turn ambiguous problems into reliable, scalable systems.

  • Design, build, deploy, and maintain highly resilient and scalable backend services, applications, and core platform components supporting Toast's Voice AI platform used across teams
  • Conceive and lead complex, cross-cutting...

Read the full posting on Toast's site ↗

R & D : Engineering : Commerce

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