Tomorrow.io provides a weather intelligence platform that delivers actionable forecasting and atmospheric insights for operational decision-making. Backed by Space Capital.
About the role
This role is for someone who delivers results across borders, time zones, and organizational boundaries. We are looking for a hands-on operator who personally drives complex, high-stakes engagements to successful outcomes, not someone who manages program governance from a distance.
What they're looking for
- Your programs deliver on time, within scope, and with zero surprises to leadership or the customer. Contract milestones are tracked, invoicing is clean, and compliance artifacts are complete without being chased
- Customers in your programs trust you personally, not just the company. They come to you directly when something needs attention because you have earned that access through consistent follow-through
- Internal teams (Science, Product, Engineering, Legal) treat your programs as well-run and easy to support because you bring clear requirements, realistic timelines, and full context, not last-minute fire drills
- Risks surface early. You identify issues before they escalate and bring proposed mitigations alongside the diagnosis
- Own and drive the full lifecycle of international programs: contract kickoff, solution delivery, proof of concept execution, operational deployment, and ongoing support
- Translate signed contracts into executable program plans with defined milestones, deliverables, ownership, and accountability, and drive follow-through across all stakeholders
More about this role
This role is for someone who delivers results across borders, time zones, and organizational boundaries. We are looking for a hands-on operator who personally drives complex, high-stakes engagements to successful outcomes, not someone who manages program governance from a distance.
Tomorrow.io's Customer Delivery and Operations team sits at the center of the company, connecting our business units to the technical organization. We own the full lifecycle of customer programs across our global portfolio, from pre-sale technical engagement and proof of concept through post-sale delivery and operational support. This role will span a diverse set of international programs, national agencies, and other large-scale organizations operating in demanding, mission-critical environments.
You will own programs end to end. That means having command of every detail: the contract terms, the technical requirements, the stakeholder map, the risks, and the critical path forward. You will be expected to identify and resolve blockers proactively, close gaps between customer expectations and delivery, and maintain momentum across multiple concurrent engagements in different countries and contexts.
You...
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