Startups · AI

Head of Product, Systems

Torus · Salt Lake City, UT · On-site

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About Torus

About Torus Torus is headquartered in Utah and is expanding manufacturing at our 545,000-square-foot facility in Salt Lake City called GigaOne. Backed by Y Combinator and Alchemist.

About the role

We believe most product organizations are built and managed to chase the wrong signals (confidence in delivery timelines 12+ months away, internal consensus, user engagement vanity metrics, etc.). We use Directed Discovery, which is a human-centered, evidence-driven product methodology that prioritizes managing product-market-fit above everything else.

What they're looking for

  • A relator: people feel heard by you before they feel directed by you. You seek context with intention, and you co-create rather than dictate
  • Falsifiable: you keep score on yourself. You can tell stories about public positions you held that evidence reversed — and you tell them with something close to relish
  • An instrument builder: you design the systems that make decisions obvious rather than argued — win/loss programs, telemetry-based confirmation metrics, discussion guides — where every question has a measurable answer
  • Fluent in atoms and bits: you have shipped products where hardware lead times, certification, and field deployment constrain iteration, and you know which loops to front-load and which to instrument post-release
  • Hardware-software integrated products or comparably complex multi-disciplinary systems, with firsthand experience of the asymmetric cost of being wrong in atoms versus bits
  • 10+ years in product roles, with 4+ years leading product managers and designers — building a product organization, not only inheriting one
More about this role

We believe most product organizations are built and managed to chase the wrong signals (confidence in delivery timelines 12+ months away, internal consensus, user engagement vanity metrics, etc.). We use Directed Discovery, which is a human-centered, evidence-driven product methodology that prioritizes managing product-market-fit above everything else.

As Head of Product, Systems , this means you will be building and managing a product team and culture which focuses on ensuring our products and user experiences consistently produce these outcomes:

  • Choosers quickly and easily recognize Torus’ value and purchase our products ( likelihood to buy )
  • Users feel like our product experiences are simultaneously powerful and simple ( customer happiness )
  • Repeat purchases/expansion of our product ( length of stay )

And most importantly, we need to produce these outcomes especially when product-market conditions change. This means you’ll partner as a peer to the Heads of Software, Embedded Systems, Data, and Testing Tools & Frameworks to ensure that our technology systems are successfully balancing “Speed and Quality Equally.”

Building with Directed Discovery means a lot of things, but...

Read the full posting on Torus's site ↗

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