About Torus Torus is headquartered in Utah and is expanding manufacturing at our 545,000-square-foot facility in Salt Lake City called GigaOne. Backed by Y Combinator and Alchemist.
About the role
As a Supplier Quality and Reliability Engineer on the Supply Chain team, you will be key to ensuring the performance, long-term reliability, and build quality of components feeding our advanced energy products. You will take end-to-end ownership of supplier quality initiatives, from auditing and validating international supplier manufacturing processes to closing out complex systemic quality issues.
What they're looking for
- Demonstrated experience leading supplier quality management and resolving complex, systemic quality issues with global vendors
- Deep expertise in root cause analysis tools and quality methodologies, including 8D, 5 Why, FMEA, CAPA, and statistical problem-solving techniques
- End-to-end ownership of RMA or warranty programs, with a track record of trend identification and execution of permanent corrective actions
- Strong technical background working with manufactured hardware products, specifically electronics, electromechanical assemblies, or battery systems
- Proven ability to serve as a cross-functional technical liaison between external suppliers and internal Engineering, Quality, and Operations teams
- Hands-on experience working with international suppliers, particularly in Asia, including supplier auditing, process validation, and driving quality improvement initiatives
More about this role
As a Supplier Quality and Reliability Engineer on the Supply Chain team, you will be key to ensuring the performance, long-term reliability, and build quality of components feeding our advanced energy products. You will take end-to-end ownership of supplier quality initiatives, from auditing and validating international supplier manufacturing processes to closing out complex systemic quality issues. Acting as a crucial bridge between suppliers, Engineering, Quality, and Operations, your technical expertise will ensure that field performance data and quality lessons learned directly inform our future design and manufacturing standards at Torus.
You are an analytical, hands-on engineer with a relentless focus on quality, reliability, and continuous improvement. You excel at methodical problem-solving and possess the technical confidence to investigate complex hardware failures down to the root cause. Grounded in clear thinking and collaboration, you effectively influence external global supply partners and internal technical teams alike to elevate manufacturing standards, drive permanent corrective actions, and protect the customer experience.
- Lead supplier quality programs and...
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