Traba is the AI operating layer for the industrial supply chain. We provide the labor to power your warehouses, distribution centers and production plants, and the intelligence to optimize them. Backed by Founders Fund.
About the role
Own Serviceability Performance: Drive the operating metrics that define serviceability and customer experience across Customer Ops and Worker Ops, including fill rate, worker consistency, launch ramp performance, retention, and onsite quality. Lead operational improvements that increase reliability, efficiency, and scalability across markets and accounts.
What they're looking for
- Ideal Pedigree: 8-18 years of total experience including senior operating role at a high-growth, operationally complex startup (Series A through Series C). Clear upward progression at every stop. Top-tier undergraduate institution
- Operational Instincts: Strong handle on marketplace and physical-world operating metrics — unit economics, payback periods, launch ramp dynamics — and an ability to connect strategy to real-world execution on the floor
- Systems Builder: Demonstrated ability to scale manual processes into automated, repeatable ones and implement operating tooling and cadences at growing companies
- Cross-Functional Force Multiplier: Proven ability to operate across functions — sales, customer ops, worker ops, finance, product — and drive outcomes through teams you don't directly own
- Startup Spirit: Ambitious, action-oriented, and willing to go all in alongside the team as a player-coach
- Positive Presence: Direct, decisive, and a collaborative force who elevates every leader and team they work with
More about this role
Traba is the AI operating layer for the industrial supply chain. We started in workforce—temp staffing, the biggest operational pain point for the manufacturing and logistics customers we serve—and used it to embed ourselves inside their daily operations and create a far better customer experience through technology. Now those same customers are pulling us beyond staffing into the broader operational workflows that run their facilities. That foundation gave us proprietary data from millions of shifts and deep enterprise relationships. But our edge is more than data: by connecting to the systems running across every facility and activating the workers already on our platform to execute against them, we are building applied AI that drives real productivity gains and transforms how the global supply chain operates at scale.
We are backed by Founders Fund, Khosla Ventures, and General Catalyst.
You thrive at the intersection of strategy and execution, are deeply comfortable with ambiguity, and hold yourself and others to an exceptionally high standard.
Player-Coach with an Olympian Work Ethic and a Growth Mindset: No task is too big or too small. You are comfortable in the weeds —...
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