TraceLink is the only network creation platform company that builds integrated business ecosystems with multienterprise applications - the true foundation for digitalization - delivering customer-centric agility and resiliency for end-to-end supply networks... Backed by Volition Capital.
About the role
TraceLink is the world’s largest Agentic Business Network, enabling life sciences and healthcare companies to build and manage a scalable digital workforce of governed, no-code AI agents that execute and coordinate mission-critical supply chain operations alongside human teams. Powered by the Integrate-Once™ OPUS platform, TraceLink links more than 300,000 network participants, enabling multi-enterprise processes at global scale.
What they're looking for
- 6-10+ years of proven outside sales, field-based enterprise account management , strategic account development, or enterprise software sales experience managing tier-1 key accounts
- Demonstrated track record in an outside sales model , including a history of travel (up to 20%) to conduct face-to-face meetings, host on-site EBRs, and build executive rapport in person
- Experience managing complex strategic customer relationships
- Demonstrated success protecting and expanding recurring software revenue
- Experience engaging executive business and IT stakeholders
- Strong commercial negotiation, opportunity qualification, forecasting, and account planning skills
More about this role
TraceLink is the world’s largest Agentic Business Network, enabling life sciences and healthcare companies to build and manage a scalable digital workforce of governed, no-code AI agents that execute and coordinate mission-critical supply chain operations alongside human teams. Powered by the Integrate-Once™ OPUS platform, TraceLink links more than 300,000 network participants, enabling multi-enterprise processes at global scale.
Founded in 2009 with the simple mission of protecting patients, today Tracelink has 5 global offices, over 800 employees and more than 1700 customers in over 60 countries around the world. Our expanding product suite continues to protect patients and now also enhances multi-enterprise collaboration through innovative new applications such as MINT.
Tracelink is recognized as an industry leader by Gartner and IDC, and for having a great company culture by Comparably.
The Senior Customer Account Manager (Track & Trace Agentic Business Processes) is responsible for protecting, growing, and strengthening TraceLink's Track & Trace customer relationships with our most valuable customers. Serving as the primary commercial owner for the Track & Trace Agentic...
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