Research lab and product company building the platform for continual learning. Backed by Bessemer and Conviction.
About the role
Trajectory is hiring a Member of Business Staff to help build the business around our continual-learning platform. You will work directly with the founders across go-to-market, strategic partnerships, customer success, pricing, external communications, and business operations.
What they're looking for
- You are a systems thinker who turns ambiguous goals into clear decisions, processes, and execution
- You are intellectually curious and can develop a real understanding of technical products, model training, evaluations, agents, and infrastructure
- You are an exceptional writer and editor . You can make complex technical work precise, compelling, and memorable without flattening its substance
- You communicate clearly in person, especially with technical founders, researchers, product leaders, and executives
- You have strong commercial judgment without sounding or behaving like a conventional salesperson
- You are highly proactive and low ego
More about this role
Trajectory is hiring a Member of Business Staff to help build the business around our continual-learning platform. You will work directly with the founders across go-to-market, strategic partnerships, customer success, pricing, external communications, and business operations.
Our market, product, and commercial model are still being defined. We need someone who can understand technical customers deeply, expand the space of possible opportunities, turn ambiguous problems into systems, communicate complex ideas with exceptional clarity, and personally execute the work required to move them forward.
Make each design partner a priority through excellent preparation, communication, and follow-through.
Run timelines, meeting cadences, materials, onboarding, and cross-functional coordination.
Track customer usage and feedback, identify blockers, and bring actionable insights into product and research planning.
Build lightweight support, renewal, reference, and expansion processes.
Distinguish customer-specific requests from reusable capabilities that should become part of the product.
Run price discovery with customers and map how budgets and buying decisions work.
Help design pricing...
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