Traversal is the AI SRE that triages alerts, finds root cause, and resolves incidents at petabyte scale. Trusted by American Express, PepsiCo, and DigitalOcean. Backed by Kleiner Perkins and Sequoia.
About the role
Our core product is our AI SRE agent. As a Product Engineer on the Agents team, you'll own how that agent behaves, where it shows up, and whether it holds up under real production load. That means working end-to-end on the harness and context engineering that shape agent reasoning, the streaming and orchestration layers that put it in front of engineers mid-incident, and the observability and evaluation systems that tell us whether any of it is actually working.
What they're looking for
- 3+ years of software engineering experience, with a strong focus on full-stack or backend systems
- Hands-on experience building with agentic AI systems or LLM-powered products, including familiarity with tool use, context management, and the failure modes that come with both
- Strong experience with Python and web frameworks such as FastAPI
- Comfort working in a React and TypeScript codebase, enough to ship a feature end to end without waiting on someone else for the frontend
- Experience deploying applications on AWS, working with ECS or Kubernetes, Postgres for data storage, and S3 for large-scale object storage
- Proven ability to lead in fast-paced startup environments, with limited resources, shifting priorities, and minimal structure
More about this role
Traversal is the AI Site Reliability Engineer (AI SRE) for the enterprise.
Production complexity was already outpacing what engineering teams could manage manually, and AI-generated code is accelerating that gap. Traversal is built for that challenge, autonomously understanding and reasoning across even the largest, most complex production environments to diagnose, fix, and prevent incidents. Our mission is to free engineers from endless firefighting and give them more time to focus on creative, high-impact work.
Today, Traversal operates in mission-critical environments at some of the world’s largest enterprises. Our roots remain deeply embedded in AI research, and we’ve brought together researchers from institutions including MIT, Harvard, Berkeley, Columbia, and Cornell with world-class technical staff and operators from companies like Google, Meta, Datadog, ServiceNow, and Citadel Securities to take on one of the hardest problems for AI to solve. Traversal is backed by Sequoia Capital, Kleiner Perkins, Hanabi, NFDG, and American Express Ventures.
Our core product is our AI SRE agent. As a Product Engineer on the Agents team, you'll own how that agent behaves, where it shows...
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