Traversal is the AI SRE that triages alerts, finds root cause, and resolves incidents at petabyte scale. Trusted by American Express, PepsiCo, and DigitalOcean. Backed by Kleiner Perkins and Sequoia.
About the role
As an AI Research Engineer at Traversal, you'll build the systems our research team runs on. Our agents autonomously diagnose and resolve production incidents for some of the world's largest enterprises, and improving them is an experimental problem: form a hypothesis about agent behavior, test it against real incident data, and ship what works. The bottleneck is rarely ideas. It's the infrastructure to run the experiment, trust the result, and scale the prototype.
What they're looking for
- 5+ years of software engineering experience, with a strong focus on backend development and experience building scaled systems
- Hands-on experimentation experience — running experiments, evaluating results, and iterating on them. Side projects and personal work count
- Proven ability to lead in fast-paced startup environments, with limited resources, shifting priorities, and minimal structure
- Strong experience with Python and web frameworks such as FastAPI
- Experience deploying applications on AWS, working with ECS or Kubernetes, Postgres for data storage, and S3 for large-scale object storage
- Familiarity with observability and monitoring tools to ensure the system is running smoothly and efficiently
More about this role
Traversal is the AI Site Reliability Engineer (AI SRE) for the enterprise.
Production complexity was already outpacing what engineering teams could manage manually, and AI-generated code is accelerating that gap. Traversal is built for that challenge, autonomously understanding and reasoning across even the largest, most complex production environments to diagnose, fix, and prevent incidents. Our mission is to free engineers from endless firefighting and give them more time to focus on creative, high-impact work.
Today, Traversal operates in mission-critical environments at some of the world’s largest enterprises. Our roots remain deeply embedded in AI research, and we’ve brought together researchers from institutions including MIT, Harvard, Berkeley, Columbia, and Cornell with world-class technical staff and operators from companies like Google, Meta, Datadog, ServiceNow, and Citadel Securities to take on one of the hardest problems for AI to solve. Traversal is backed by Sequoia Capital, Kleiner Perkins, Hanabi, NFDG, and American Express Ventures.
As an AI Research Engineer at Traversal, you'll build the systems our research team runs on. Our agents autonomously diagnose and...
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