A construction payroll and compliance platform built for specialty…. Backed by Y Combinator.
About the role
We are hiring a senior implementation analyst to lead complex enterprise customer launches onto Trayd. This role is designed for someone who thrives in high-stakes, ambiguous environments and can operate as both a project leader and strategic problem solver. You will work with larger, more complex customers where implementations involve multiple stakeholders, legacy systems, edge cases, and operational change.
What they're looking for
- You have 4-7 years of experience in implementation, consulting, customer success, or operations roles, ideally in SaaS or technology-enabled services
- You are comfortable leading complex projects with multiple stakeholders and moving parts
- You communicate clearly with both technical and non-technical audiences, including senior customer stakeholders
- You are highly organized and detail-oriented while still able to operate strategically
- You have strong problem-solving skills and are comfortable navigating ambiguity
- You are comfortable working with data and have strong Excel skills
More about this role
New York, NY (in-person, SoHo)
Trayd is building the operating system for commercial construction: payroll, compliance, and back office workflows that actually work in the real world.
Construction is one of the largest industries in North America, yet much of the software that runs it is outdated, manual, and fragile. Companies spend hours every week reconciling payroll, tracking job costs, and managing compliance across disconnected systems. The consequences of mistakes are real. Workers do not get paid correctly. Businesses lose time and money. Stress compounds.
We are changing that.
We help subcontractors run payroll, manage workers, and operate their businesses with confidence. That means onboarding is not a checkbox process. It is a critical moment where customers trust us with their data, their workflows, and their business operations.
We are in the next phase of growth, with accelerating customer demand and a platform that runs real payroll every week, and we are scaling the team to match it.
Trayd is based in New York and backed by Y Combinator.
We are hiring a senior implementation analyst to lead complex enterprise customer launches onto Trayd.
This role is designed for...
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