Backed by Techstars.
About the role
You are the technical bridge between our customers and our product. You'll own the end-to-end technical relationship for your accounts, from first integration through long-term expansion, across four core areas:
What they're looking for
- 2+ years of software engineering experience. You can write production code in at least one of: Ruby/Rails, JavaScript/React, Python, or equivalent
- Comfort with APIs, databases, and data pipelines. You can read a GraphQL schema, debug an integration, and write a migration
- Customer-facing instincts. You can sit in a room with a VP of Operations at a trucking company and earn their trust
- Bias toward action. You see a problem, you fix it. You don't wait for a ticket
- Strong written and verbal communication. You can translate a messy customer conversation into a clear problem statement and a proposed solution.\
- Willingness to travel. You'll be on-site with customers regularly, especially early on
More about this role
Tread is an AI-native vertical SaaS platform transforming construction materials logistics—a massive, essential industry that moves the aggregate, asphalt, and concrete behind every road, bridge, and building. In March 2026, we crossed $1Bn in monthly delivered load value on the platform, and we’re at ~$XM ARR and growing fast.
Our AI-powered platform serves Haulers, Producers, and Contractors—optimizing truck routing, loaded-mile delivery, and project planning while delivering exceptional customer service through personalized AI agents.
We’re a Series A company backed by Mucker Capital, and we’re building the team that will take us from $XM to $XXM+ ARR.
Why This Role Exists
Tread's customers are construction companies, materials producers, and hauling fleets. Their operations are complex, messy, and high-stakes. Dispatchers are moving hundreds of trucks a day. Scale operators are weighing thousands of loads. Back-office teams are reconciling millions of dollars in freight.
We can't build the right product from a desk. This role exists to close the gap between our customers and our codebase. You'll be in the field learning how these operations actually work, then back at your...
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