TrueML is reinventing the relationship between creditors and lenders with a machine learning-driven, digital approach to debt collection. Backed by Khosla Ventures.
About the role
As a Sr.HR Generalist, you will be the operational heartbeat of our People Team. Reporting directly to the Sr. Manager, HRBP, you will blend day-to-day tactical execution with strategic workforce planning to shape an exceptional employee experience. In this dynamic role, you will guide employees through every stage of their career journey—from onboarding and engagement to manager coaching and leave administration.
What they're looking for
- An Experienced HR Professional: You bring 5+ years of progressive HR Generalist experience, ideally in a fast-paced, process-oriented, or regulated environment
- A Knowledgeable Compliance Resource: You hold a strong foundation in employment law (FLSA, ADA,FMLA, HIPAA) and possess a keen eye for detail when conducting HR audits
- An Empathetic Problem-Solver: You handle sensitive employee situations with fairness, discretion, and sound judgment, building trust at every level of the organization
- An Operational Multi-Tasker: You are highly organized and comfortable juggling HRIS data administration, event logistics, and leave audits without letting details slip
- A Skilled Manager Coach: You have a track record of helping leaders develop their management skills, guiding them through difficult conversations and performance plans with confidence
- A Collaborative Communicator: You possess strong written and verbal communication skills, with the ability to explain complex HR processes in a clear, approachable way
More about this role
TrueAccord, a wholly owned subsidiary of TrueML, is a category-defining company. We combine machine learning with a human-based approach to transform debt resolution and to get people on the path towards financial health. Every year, more than 70 million Americans have negative experiences dealing with debt. We are changing this by providing personalized digital experiences that guide lenders and consumers through this challenging financial process.
With a world-class leadership team, passionate team members, and proprietary predictive models trained on years worth of transactional data, TrueAccord is well-positioned to deliver on a huge opportunity: helping millions of consumers to regain and keep their financial footing while lowering the cost of doing business for creditors across many industries.
As a Sr.HR Generalist, you will be the operational heartbeat of our People Team. Reporting directly to the Sr. Manager, HRBP, you will blend day-to-day tactical execution with strategic workforce planning to shape an exceptional employee experience. In this dynamic role, you will guide employees through every stage of their career journey—from onboarding and engagement to manager...
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