Transparent, AI-powered healthcare TPA. Backed by Y Combinator.
About the role
We're looking for a Solutions Engineer who can sit at the intersection of product, engineering and customer success - translating customer needs into technical solutions that drive direct user impact. You’ll be the technical and implementation expert for our customers - helping to debug their product / engineering issues, manage technical requests, configure our platform for specific use cases, and occasionally build lightweight features or integrations to unblock customers.
What they're looking for
- Debug and resolve customer-reported bugs across our stack
- Configure TrueClaim's platform to meet specific customer requirements
- Work with the engineering team to prioritize bug fixes and feature requests
- Build lightweight tools, scripts, or integrations to solve customer problems
- Troubleshoot API integrations and data exchange issues
More about this role
TrueClaim is rebuilding health plan administration software from the ground-up, with modern technology and AI. Most health plans and third-party administrators (TPAs) still operate on outdated legacy technology that’s slow, error-prone and costly. We’re the modern alternative: AI-powered claims review, API-first architecture, and a platform that makes operating great health plans radically simpler. Think Shopify, but for health plans.
We're a YC-backed team of industry veterans (Hinge Health, Pine Park Health, pMD) who've built and scaled healthcare companies before. We're live and revenue-generating with customers, growing quickly, and on a mission to modernize how health plans operate to make the healthcare system more transparent, efficient and affordable for everyone.
We're looking for a Solutions Engineer who can sit at the intersection of product, engineering and customer success - translating customer needs into technical solutions that drive direct user impact. You’ll be the technical and implementation expert for our customers - helping to debug their product / engineering issues, manage technical requests, configure our platform for specific use cases, and occasionally...
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