Qualified customers can save an average of 30% on eligible health purchases with Truemed. Backed by a16z.
About the role
Truemed helps people take control of their health by unlocking pre-tax HSA/FSA dollars for preventive care. We are the payments infrastructure that connects health and wellness merchants to billions of dollars in tax-advantaged consumer spending — powering seamless HSA/FSA transactions at checkout across Shopify storefronts, direct integrations, and emerging platforms.
What they're looking for
- Product-minded : You define problems before solving them. You can articulate why something should be built, not just how it should look. You've partnered with PMs and engineers to set scope, cut features, and ship the version that matters
- Systems thinker : You see patterns across surfaces and build for reuse. You've contributed to or built design systems — component libraries, token structures, interaction patterns — and you understand when to standardize and when to deviate
- Interaction design craft : You have exceptional taste for how interfaces feel — transitions, states, loading, error handling, microcopy. Your checkout flows don't just convert, they build trust
- Bias for action : You default to shipping and learning. You've designed and shipped a meaningful v0 in under two weeks and know what it takes to do it again. You don't wait for perfect inputs
- Clear communicator : You present design decisions with conviction and rationale. You give and receive critique well. You write clearly — in specs, in Slack, in async updates
- Experience in payments, fintech, or healthcare (checkout flows, compliance-adjacent UX, trust-critical interfaces)
More about this role
Truemed helps people take control of their health by unlocking pre-tax HSA/FSA dollars for preventive care. We are the payments infrastructure that connects health and wellness merchants to billions of dollars in tax-advantaged consumer spending — powering seamless HSA/FSA transactions at checkout across Shopify storefronts, direct integrations, and emerging platforms.
Design at Truemed spans four product surfaces: the consumer checkout and qualification flow, the merchant platform and dashboards, the Truemed marketplace, and tooling for Clinical Providers. As Product Designer, you will be responsible for the end-to-end experience across all of these surfaces alongside our design engineer. You will partner directly with PMs, engineers, marketing, and analytics team members to interview users, define problems, explore solutions, prototype rapidly, and ship product improvements that move conversion, merchant NPS, and consumer trust.
We are looking for a designer who has a passion for health and wellness. You treat AI as a core tool, not a novelty. Your workflow starts in an LLM — clarifying intent, drafting flows, surfacing edge cases — and moves into prototyping tools like Cursor...
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