Backed by Index.
About the role
At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust!
What they're looking for
- Proven experience in a technical customer-facing role, such as Sales Engineering, Technical Support, or Implementation
- Proficiency in web technologies, including APIs, JavaScript, and standard SaaS integration methods
- Strong ability to explain technical features in a way that non-technical stakeholders can easily understand
- Ability to manage technical tasks across several active sales opportunities at once
- Comfortable working in a fast-paced environment alongside Sales and Customer Success colleagues
- A competitive base salary of $79,900-$93,000 gross per year, plus a competitive commission structure. The base salary range stated doesn't include any variable pay such as bonuses or commission or other benefits
More about this role
At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust!
As a Solutions Engineer, you are the technical specialist supporting the New Business and Account Management teams. Your goal is to help customers understand the practical value of Trustpilot’s platform. You are responsible for executing technical demonstrations, validating product fit, and ensuring that prospects have the technical confidence to convert. You bridge the gap between technical features and customer requirements to drive consistent commercial results
- Technical Discovery: Support Account Executives in uncovering customer needs and existing system environments.
- Product Demonstrations: Deliver tailored demos and presentations that articulate Trustpilot’s value, flexibility, and ROI.
- Solution Delivery: Configure and present standard solutions that address specific customer pain points and business goals.
- Proof-of-Concepts: Manage pilot...
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