Tulip is the #1 clienteling solution for omnichannel retail. Drive world-class customer experiences, increase customer loyalty, and boost sales. Backed by Kleiner Perkins.
About the role
This role is located in Somerville, MA. - We are a hybrid work environment and are in the office 3+ days/per week. To be considered for this role, candidates must have United States Citizenship due to the nature of the assignments. If you do not have U.S. Citizenship, you will not be considered for the position.
What they're looking for
- 5-7+ years of hands-on DevOps or Infrastructure Engineering experience, with demonstrated ownership of production cloud environments at scale
- Proficiency with modern cloud infrastructure tooling — experience with Kubernetes, Helm, Terraform, Ansible, and major cloud providers (AWS and/or Azure) is highly relevant
- Proven experience mentoring and coaching engineers — whether formally or informally — and a genuine interest in developing the people around you
- Experience managing enterprise-grade data persistence layers, including NoSQL and SQL databases, key/value stores, and messaging systems (e.g., AMQP, MQTT)
- Familiarity with observability and monitoring tooling (e.g., Prometheus, Mimir, Thanos, Grafana) and a strong understanding of what good SRE practice looks like in a fast-growing SaaS environment
- Comfort driving team rituals — sprint planning, standups, retrospectives — and contributing to a high-performing team culture
More about this role
This role is located in Somerville, MA. - We are a hybrid work environment and are in the office 3+ days/per week. To be considered for this role, candidates must have United States Citizenship due to the nature of the assignments. If you do not have U.S. Citizenship, you will not be considered for the position.
Tulip, the leader in AI-native frontline operations, is helping companies around the world equip their workforce with composable, connected apps, leading to higher quality work, improved efficiency, and end-to-end traceability across operations. Tulip's cloud-native, no-code platform, powered by embedded AI, is driving the digital transformation of industrial environments through composable, human-centric solutions that go beyond disrupting the Manufacturing Execution System (MES) category.
A spinoff out of MIT, Tulip is headquartered in Somerville, MA, with offices in Germany, Hungary, Singapore, and Israel. Tulip has been recognized as a World Economic Forum Global Innovator, a 2024 Deloitte Technology Fast award winner, one of Energage's Top Workplaces USA, and one of Built In Boston's "Best Places to Work" and "Best Midsize Places to Work."
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