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About the role
Own the end to end strategy for user verification, including identity document verification, liveness detection, synthetic identity detection, and ongoing account monitoring. Lead the evaluation, procurement, and optimization of third party verification and fraud tooling such as Socure, Ekata, Persona, or equivalent.
What they're looking for
- Advanced degree such as an MBA, JD, or MS
- Professional certification such as Certified Fraud Examiner (CFE) or Certified Protection Professional (CPP)
- Direct experience with fraud and verification tools such as Sift, Socure, Ekata, Persona, or similar platforms
- Experience with payment fraud and payment processors such as Stripe
- Experience within mobility, automotive, or marketplace platforms
- #LI-Hybrid
More about this role
We are seeking a Senior Director, Fraud Prevention to lead the teams and technology responsible for keeping bad actors off Turo. This is a key role with broad scope. You will own the strategy and execution for user verification, identity fraud prevention, and pre trip fraud investigations. You will be the primary architect of the systems, tools, and operational playbooks that determine who gets access to Turo and who does not.
This role reports to the Chief Risk Officer and partners closely with Product, Engineering, Data Science, Legal, and Claims.
Verification & Identity Fraud Strategy
Own the end to end strategy for user verification, including identity document verification, liveness detection, synthetic identity detection, and ongoing account monitoring.
Lead the evaluation, procurement, and optimization of third party verification and fraud tooling such as Socure, Ekata, Persona, or equivalent.
Develop and continuously improve decisioning frameworks that balance fraud prevention with conversion and user experience.
Stay ahead of evolving fraud vectors, including account takeover, document fraud, synthetic identities, and first party misrepresentation, and proactively build...
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