Startups

Senior Trust & Safety Investigator I

Turo · Arizona · On-site

← All jobs
About Turo

Book a car rental on Turo, skip the rental counter. From EVs and trucks to luxury vehicles, find the right car for your trip. Free cancellation on most trips. Backed by Kleiner Perkins and GV.

About the role

For this role, the target base salary range in Phoenix is $75,000 - $85,000 annually. This role is also eligible for equity and benefits. In general, our ranges reflect the market-based target for new hire salaries based on the level and location of the role. Within the range, individual pay is determined by objective factors assessed during the application and interview process, such as job-related skills, experience, and relevant education or training.

What they're looking for

  • Bachelor’s degree or equivalent practical experience
  • Experience liaising directly with federal law enforcement agencies such as HSI, CBP, FBI, or multi agency task forces
  • Experience testifying in legal proceedings or preparing evidence for court
  • Working knowledge of SQL or similar data query tools such as Redshift
  • Relevant professional certification such as Certified Fraud Examiner (CFE), Certified Payment Fraud Prevention Professional, or a comparable credential
More about this role

The Senior Investigator, Complex Investigations Unit (CIU) leads deep, structured investigations into high risk, high impact, and organizationally sensitive cases that exceed the scope of the standard Trust & Safety Investigations queue. These investigations include organized vehicle theft rings, proactive federal level criminal investigations, and federal level criminal incident cases referred from Critical Safety Response.

This role protects the platform, its users, and Turo’s brand through independent case ownership, law enforcement partnerships, and proactive intelligence work.

  • Own the end to end lifecycle of assigned CIU cases in case management tools, spanning exigent response, multi agency and organized ring investigations, and complex fraud cases, including evidence preservation, chain of custody documentation, law enforcement coordination, and case closure.
  • Conduct proactive federal level investigations and maintain recurring intelligence sharing partnerships with federal and task force partners, including HSI, CBP, CHP, AZ DPS, and the Texas Task Force.
  • Prepare data packages and Legal reviewed reporting to support ongoing intelligence sharing with law enforcement...

Read the full posting on Turo's site ↗

Build your edge while you search

Free tools for founders and investors, plus VC Unfiltered, our take on startups, venture and the people who build them.