Startups · AI

Robotics Applications Customer Engineer

Tutor Intelligence · Watertown, MA · On-site

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About Tutor Intelligence

Tutor builds generally capable robots and puts them to work. Delivered in days not years, from $14 an hour. Backed by AI Grant and USV.

About the role

Founded by MIT alumni and backed with over $40M in funding by leading investors in AI and robotics, Tutor combines human and artificial intelligence to build something greater than the sum of its parts — a Tutor Intelligence. As an AI software company that deploys its inventions directly into the facilities that need them, every line of code, process change, and decision at Tutor has a direct impact on the physical economy.

What they're looking for

  • 2–5+ years of experience in a technical customer-facing role: applications engineering, field engineering, robotics deployment, solutions engineering, technical account management, or similar
  • Technical depth in at least one of: robotics, industrial automation, controls, mechatronics, manufacturing systems, or warehouse/logistics technology
  • Comfort working hands-on with both software and physical systems, especially in real-world operational environments
  • Aptitude for developing deep working knowledge of complex technical systems built by others — you don't need to build it from scratch, you need to understand it deeply enough to diagnose, tune, and improve outcomes
  • Genuine relationship orientation — you take pride in being trusted by customers over time, not just in delivering projects
  • Strong communication skills, able to be technically credible with customer engineering and ops teams, and clear with non-technical operators and leaders
More about this role

The Company

Tutor Intelligence is building the technology and processes to let robots go where they’ve never gone before: the average American factory and warehouse. We understand that general-purpose and generally intelligent robots are going to be built in our lifetimes, and we’re not content to sit on the sidelines.

Founded by MIT alumni and backed with over $40M in funding by leading investors in AI and robotics, Tutor combines human and artificial intelligence to build something greater than the sum of its parts — a Tutor Intelligence. As an AI software company that deploys its inventions directly into the facilities that need them, every line of code, process change, and decision at Tutor has a direct impact on the physical economy.

The Role

We're looking for a technically credible, customer-oriented engineering thinker to own a portfolio of customer sites running Tutor robots in production. You'll be the primary partner for each of your sites — the person their operations, engineering, and maintenance teams trust when something matters — and you'll be accountable for the operational and technical success of those deployments over time.

This is not a traditional Customer...

Read the full posting on Tutor Intelligence's site ↗

Customer Experience

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