The #1 Open Source CRM for modern teams. Modular, scalable, and built to fit your business. Backed by Y Combinator.
About the role
You'll be our eyes, ears, and hands on the ground at a government customer site, ensuring the reliability and performance of Twenty's mission-critical platform running in a restricted, air-gapped AWS environment.
What they're looking for
- You own reliability outcomes, not just uptime dashboards — you define what "healthy" means and hold the system to it
- You're as comfortable writing a runbook as you are deep in a production incident with limited tooling and no safety net
- You operate well with minimal remote support — ambiguity doesn't paralyze you, and you know when to escalate versus when to solve it yourself
- You build trust naturally with external stakeholders, including government customers, and can translate complex technical situations into plain language under pressure
- You treat toil as a bug: if you're doing something manually more than twice, you automate it
- You communicate with precision — your incident reports and runbooks are read by people who weren't in the room, and they need to be right
More about this role
America is under sustained cyber attack. Our adversaries infiltrate our networks, steal our IP, and degrade the digital infrastructure that modern life runs on. They’ve learned—correctly—that those attacks rarely produce consequences.
Twenty was founded to change that, by making our adversaries think twice before they attack us. Our vision is American and allied primacy in cyberspace—a future where they cannot contest us, deterrence is assured, and the free world remains secure.
Founded in 2024, Twenty Technologies ( www.twenty.io ) industrializes offensive cyber operations for the U.S. and its allies. Headquartered in Arlington, Virginia, Twenty has raised $168M from Khosla Ventures, Accel, Caffeinated Capital, Friends & Family Capital, Point72 Ventures, General Catalyst, and In-Q-Tel.
Mission | On Site | Full Time | Active TS/SCI with Full Scope Polygraph
You'll be our eyes, ears, and hands on the ground at a government customer site, ensuring the reliability and performance of Twenty's mission-critical platform running in a restricted, air-gapped AWS environment. This role sits at the intersection of deep technical ownership and customer-facing engineering: you'll define how we...
Browse similar: Startup jobs