Startups · AI

Principal Manager, Client Growth & Success

Twin Health · Remote, USA · Remote

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About Twin Health

Twin Health helps employees and health plan members improve their metabolic health for normalized blood sugar, reduced medications, and sustained weight loss. Backed by Peak XV and ICONIQ.

About the role

Join us as we reinvent the standard of care in metabolic health. We are seeking a Principal Manager, Client Growth & Success who thrives in a fast-paced environment and is passionate about building strategic partnerships with complex healthcare organizations. This role is ideal for someone who is energized by partnering with clients, driving measurable outcomes, and creating value for clients, providers, and members.

What they're looking for

  • 8+ years of experience in Client Success, Strategic Account Management, Consulting, Partnership Management, or a similar client-facing role within healthcare
  • Proven track record of building strategic client partnerships that drive adoption, client retention, revenue growth, and long-term business value
  • Experience managing highly matrixed enterprise organizations with multiple executive, clinical, operational, and technical stakeholders
  • Strong understanding of healthcare delivery models, clinical operations, population health, and value-based care principles
  • Exceptional relationship-building, communication, presentation, and executive influencing skills
  • Strong analytical, strategic thinking, and problem-solving abilities with the ability to translate data into actionable recommendations
More about this role

At Twin Health, we empower people to improve and prevent chronic metabolic diseases, like type 2 diabetes and obesity, with a new standard of care. Twin Health is the only company applying AI Digital Twin technology exclusively toward metabolic health.

We start by building a dynamic model of each person’s metabolism — drawing on thousands of data points from CGMs, smartwatches, and meal logs — that maps their personal path to better health. Guided by a dedicated clinical care team, our members have lowered their A1C below the diabetes range, achieved lasting weight loss, and reduced or even eliminated medications, all while living healthier, happier lives.

Our team at Twin Health is passionate, talented, and united by a shared purpose: to improve the metabolic health and happiness of our members. We believe in empowering every Twin to make a meaningful impact for our members, our clients, and each other, while enjoying a supportive, collaborative work environment.

Twin has been recognized not only for our innovation but also for our culture, including: Innovator of the Year by the Employer Health Innovation Roundtable (EHIR), selected to CB Insights’ Digital Health 150, and named...

Read the full posting on Twin Health's site ↗

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