Startups · AI

Senior Manager, Client Growth & Success

Twin Health · Remote, USA · Remote

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About Twin Health

Twin Health helps employees and health plan members improve their metabolic health for normalized blood sugar, reduced medications, and sustained weight loss. Backed by Peak XV and ICONIQ.

About the role

Join us as we reinvent the standard of care in metabolic health.

What they're looking for

  • 6+ years of experience in client success, account management, benefits consulting, or another customer-facing role, ideally within healthcare, digital health, employee benefits, or a services-driven organization
  • Experience managing employer clients or employer relationships delivered through a health plan, benefits consultant, or other channel partnership strongly preferred
  • Strong understanding of employer benefits and/or health plan environments, including how healthcare solutions are implemented, communicated, and evaluated by employer clients
  • Proven ability to navigate complex, multi-stakeholder environments, build trusted relationships, and drive client engagement, retention, and growth
  • Exceptional communication, presentation, and storytelling skills, with the ability to establish credibility with client stakeholders and translate complex information into clear, compelling messages
  • Strong analytical and problem-solving abilities, with the ability to translate data into actionable client recommendations
More about this role

At Twin Health, we empower people to improve and prevent chronic metabolic diseases, like type 2 diabetes and obesity, with a new standard of care. Twin Health is the only company applying AI Digital Twin technology exclusively toward metabolic health.

We start by building a dynamic model of each person’s metabolism — drawing on thousands of data points from CGMs, smartwatches, and meal logs — that maps their personal path to better health. Guided by a dedicated clinical care team, our members have lowered their A1C below the diabetes range, achieved lasting weight loss, and reduced or even eliminated medications, all while living healthier, happier lives.

Our team at Twin Health is passionate, talented, and united by a shared purpose: to improve the metabolic health and happiness of our members. We believe in empowering every Twin to make a meaningful impact for our members, our clients, and each other, while enjoying a supportive, collaborative work environment.

Twin has been recognized not only for our innovation but also for our culture, including: Innovator of the Year by the Employer Health Innovation Roundtable (EHIR), selected to CB Insights’ Digital Health 150, and named...

Read the full posting on Twin Health's site ↗

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