Backed by Kleiner Perkins and GV.
About the role
We are looking for a hands-on Director of FP&A to lead our financial planning and analysis function as UJET scales its AI-powered contact center platform. Partnering with the CFO and other leaders throughout the organization, you will help drive financial performance by overseeing budget development, forecasting, spend management, business partnerships and investor reporting.
What they're looking for
- Progressive FP&A experience, at the Director or Manager level, within an enterprise SaaS, AI or B2B software organization
- Direct experience with advanced financial planning, forecasting cycles, and strategic GTM operational analysis
- Demonstrated mastery of SaaS financial metrics (LTV, CAC, ARR, NRR, GRR, Product Margins, Bookings, Billings, ARR, Revenue Recognition) and advanced quantitative financial modeling
- Currently living in the Austin Metropolitan area with the expectation of collaboration in-office 2x weekly, relocation will not be considered
- BBA in Finance, Business, Accounting or equivalent. CPA, CFA, and/or MBA a plus
- Domain expertise within CCaaS, SaaS, or AI enterprise software operating and financial models
More about this role
UJET leads the way in AI-powered contact center innovation, delivering a future-proof, cloud platform that redefines the customer experience with cutting-edge AI, true multimodality, and a mobile-first approach. We infuse AI across every aspect of your customer journey and contact center operations, to drive automation and efficiency. UJET's AI solutions empower agents, optimize customer journeys, and transform contact center operations for elevated experiences and actionable insights. Built on a cloud-native architecture with a unique CRM-first approach, UJET ensures unmatched security, scalability, and prioritized data insights (without storing PII). Designed for effortless use, UJET partners with businesses to deliver exceptional interactions, smarter decision-making, and accelerated growth in the AI-driven world.
Learn more at www.ujet.cx .
We are looking for a hands-on Director of FP&A to lead our financial planning and analysis function as UJET scales its AI-powered contact center platform. Partnering with the CFO and other leaders throughout the organization, you will help drive financial performance by overseeing budget development, forecasting, spend management, business...
Browse similar: Startup jobs