We enable businesses to rapidly adopt, significantly transform and immediately unlock value through our Business AI Cloud that is sovereign, composable and secure. Backed by NEA.
About the role
This is a newly formed sales role within a dedicated overlay team, purpose-built to accelerate growth for Uniphore Customer Service AI (CSAI) — our flagship suite of AI agents that transforms how enterprises deliver customer experiences at scale. This team operates alongside the existing field sales organization, with a focused mandate to drive pipeline, develop strategic accounts, and close enterprise deals specifically within the CSAI solution set.
What they're looking for
- • 7+ years of experience in strategic or enterprise software sales, with a proven track record of closing and expanding large, complex accounts
- • Prior experience selling AI-powered contact center or customer service automation solutions (e.g., NICE, Verint, Genesys, Five9, Talkdesk, or similar)
- • Experience selling into contact center, customer experience, conversational AI or CX technology markets (must have some CC AI knowledge)— familiarity with CCaaS, WEM, , or quality management solutions strongly preferred
- • Demonstrated success growing revenue and navigating multi-stakeholder buying cycles in Fortune 500 or large enterprise environments
- • Exceptional communication, executive presence, and negotiation skills — equally comfortable with a VP of Customer Experience and a CIO
- • Consultative, value-based selling approach with the ability to connect AI capabilities to measurable CX and operational outcomes
More about this role
Uniphore is the Business AI company. Our sovereign, composable and secure AI platform connects enterprise data, fine-tunes AI models and deploys agentic AI across the enterprise. We empower every worker to boost productivity and help businesses grow faster, operate smarter and reduce costs. Trusted by more than 2,000 businesses globally, and recognized on the Deloitte Fast 500, Uniphore delivers on the promise of AI as a transformative force for business.
This is a newly formed sales role within a dedicated overlay team, purpose-built to accelerate growth for Uniphore Customer Service AI (CSAI) — our flagship suite of AI agents that transforms how enterprises deliver customer experiences at scale. This team operates alongside the existing field sales organization, with a focused mandate to drive pipeline, develop strategic accounts, and close enterprise deals specifically within the CSAI solution set. In addition to your overlay responsibilities, you will carry and own a direct book of business, running full-cycle deals independently from prospecting through close. This is a ground-floor opportunity to help build something new — ideal for a commercially driven sales leader who...
Browse similar: AI jobs · AI startup jobs · Startup jobs