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Senior Product Designer, Growth

Upgrade · San Francisco · On-site

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About Upgrade

Backed by USV.

About the role

Growth is where Upgrade turns its mission into new customer relationships, and we're looking for a Senior Product Designer to join our amazing team of designers, product managers, marketers, and engineers. Reporting to the VP of Design, you’ll work on Upgrade’s newest products, including Boost Money™, BoostCash™, our mobile banking products, and new AI initiatives.

What they're looking for

  • Own product design for Boost Money™, BoostCash™, our mobile banking products, and new AI initiatives
  • Partner with Product, Marketing, Engineering, and Legal teams to turn exploratory concepts into actionable flows, prototypes, and polished experiences that ship to customers
  • Ship, test, and iterate on design work that grows activation, conversion, and retention, and with them our base of funded, active customers
  • Make eligibility, fees, and repayment clear the first time. Our best-performing designs are the ones customers don't have to call support about
  • Manage several projects at once across product lines and keep stakeholders aligned
  • Contribute to and maintain the Upgrade Design System, ensuring consistency, quality, and efficiency across Upgrade’s platform of products and services
More about this role

Upgrade helps customers move in the right direction with affordable and responsible financial products. Since 2017, we’ve helped over 7.5 million customers access over $42 billion in consumer credit. With a relentless focus on improving our customers' financial well-being, we build products that put more money in their pocket and support their journey toward a better financial future. We’re backed by some of the most prominent technology investors and were most recently valued at $7.3B.

We’re consistently recognized for our collaborative and inclusive culture. Most recently, we were named one of the World’s Top Fintech Companies by CNBC, Best Places to Work by Built In, Best Places to Work by the San Francisco Business Times, America’s Greatest Workplaces by Newsweek, Best Startup Employer by Forbes, and Healthiest Employers by Phoenix Business Journal.

We’re looking for new team members who get excited about designing and delivering new and better products. Come join us and help build a better financial future for millions of people.

Growth is where Upgrade turns its mission into new customer relationships, and we're looking for a Senior Product Designer to join our amazing team...

Read the full posting on Upgrade's site ↗

Product Design

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