Startups · AI

Technical Support Principal Engineer – AI Network

Upscale AI · US - Headquarters · On-site

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About Upscale AI

Upscale builds next-generation AI network infrastructure with scalable systems, intelligent automation, and seamless connectivity.

About the role

We are looking for a Technical Support Lead Engineer with 12+ years of experience who is passionate about building reliable networking switches and solving challenging infrastructure problems.

What they're looking for

  • · Bachelor’s or master’s degree in computer science, Electrical Engineering, or a related field
  • · Minimum of 12 years of work experience is required, with at least 3 years of hands-on SONiC or equivalent Network Operating System (NOS) development experience preferred
  • · Strong programming skills in Python, Go, or a similar language
  • · Solid understanding of Linux, TCP/IP networking, routing, switching, VLANs, and network troubleshooting
  • · Experience with PTF (Packet Test Framework) and SPyTest for network validation
  • · Familiarity with Linux internals, docker containers
More about this role

Upscale, Inc., is building the high-performance infrastructure powering the next generation of artificial intelligence. Backed by over $300M in funding and rapid global adoption, we are scaling systems designed for the world’s most demanding AI workloads.

We focus on first-principles engineering across silicon, systems, and networking—where performance, scale, and execution are critical. Our team is talent-dense and high-performing. We value ownership, technical rigor, and speed, and we offer the opportunity to work on foundational problems with immediate, real-world impact.

If you’re looking to do high-impact work, move fast, and help define the infrastructure behind the future of AI—Upscale is where you can produce meaningful work at the frontier—and operate at a high standard.

We are looking for a Technical Support Lead Engineer with 12+ years of experience who is passionate about building reliable networking switches and solving challenging infrastructure problems.

Own end-to-end network bring-up and performance for GPU AI clusters during customer PoCs. You’ll be the leader for switching ASIC pipeline tuning, platform readiness, and fabric performance (Ethernet/RoCEv2 and/or...

Read the full posting on Upscale AI's site ↗

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