Valences AI Powered Leadership Coach allows enterprises to offer executive level coaching at scale. Backed by Bessemer and Insight.
About the role
This role owns the operational system behind successful product launches at Valence - getting capabilities turned on for clients at scale. You'll build the repeatable process that helps us introduce new features in a coordinated, scalable way across product, engineering, customer success, and our enterprise clients.
What they're looking for
- 5+ years in customer-facing roles in B2B SaaS - implementation, customer success, solutions engineering, or a similar function where you've owned client outcomes end-to-end
- Track record of personally driving feature adoption or product activation at enterprise clients - meaning you've moved the number, not just managed the process
- Strong client presence: equally credible with a CHRO and an IT lead, and comfortable picking up the phone to push something forward
- Demonstrated ability to build systems and playbooks where none existed - comfortable creating structure rather than inheriting it
- Project management rigor: can run multiple client workstreams simultaneously without dropping threads
- Data fluency: comfortable tracking activation rates, feature adoption, and time-to-value, and using that data to drive both client and internal conversations
More about this role
Valence has built the only AI native coaching platform for enterprise, offering personalized, expert, and human-like guidance and support to any leader or employee. We’re not just talking about the future of work — we’re building it now, with the most innovative Fortune 500 companies across healthcare, financial services, manufacturing, and technology.
Learn more about our work with Microsoft: Valence Brings AI Coaching More Deeply Into the Flow of Work with Microsoft 365
Our focus is on the problems that actually decide whether AI changes how organizations operate — the ones with no playbook, no obvious answers, and no guarantee of success. If you want to be part of the small group that defines how AI transforms the future at a global scale, this is your chance.
And this isn’t for everyone. We’re not looking for people who want predictability or incremental progress. We only want those who are restless at the edge of what’s possible, who get bored when things feel “done,” and who are driven to redefine what AI can mean for leaders, companies, and the world. Because at Valence, the work worth doing is the kind that redefines work itself.
This role owns the operational system...
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