Valerie Health sits at the intersection of healthcare and AI, helping independent provider groups modernize patient experiences. Backed by General Catalyst and Redpoint.
About the role
As an Agent Operations Manager, you will own a portfolio of workflows and drive them from manual or partially automated processes toward reliable, scalable automation. You will lead implementations, improve production performance, resolve complex issues, and decide where Agent Operations should focus next.
More about this role
Valerie Health is the AI front office for independent provider groups. We are reimagining how independent practices operate by using AI to modernize patient/provider communication, enhance care, and drive industry-changing operational efficiencies.
Team: We are led by Pete Shalek (2x health tech exits, including a $600M acquisition by Optum) and Nitin Joshi (scaled Uber Eats + Health, Stripe Connect, and Bridge–acquired by Stripe for $1.1B). Beyond our founders, our team brings DNA from category leaders (Uber, Stripe, Meta), high-growth unicorns, and top consulting firms.
Trajectory: We partner with leading independent provider groups across the U.S., automating hundreds of thousands of tasks each month. Scaling at 7x year-over-year with 300% NRR as customers consistently expand usage.
Funding: We have raised $39m from world-class investors including Redpoint Ventures, General Catalyst, Primary Ventures, and BoxGroup.
As an Agent Operations Manager, you will own a portfolio of workflows and drive them from manual or partially automated processes toward reliable, scalable automation. You will lead implementations, improve production performance, resolve complex issues, and decide...
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