Valerie Health sits at the intersection of healthcare and AI, helping independent provider groups modernize patient experiences. Backed by General Catalyst and Redpoint.
About the role
We’re looking for an Operations Team Lead to manage a group of Ops Coordinators while also contributing directly to customer delivery work and strategic projects.
What they're looking for
- 3+ years of experience in operations, delivery, or service environments
- Experience working in fast-paced environments where delivery quality and responsiveness matter
- Proven experience managing, coaching, and developing team members within an operational team
- Comfortable working within operational systems and workflows, with experience using dashboards, spreadsheets, and performance metrics
More about this role
Valerie Health is the AI front office for independent provider groups. We are reimagining how independent practices operate by using AI to modernize patient and provider communication, enhance care, and drive industry changing operational efficiencies.
Team: We are led by Pete Shalek (2x health tech exits, including a $600M acquisition by Optum) and Nitin Joshi (scaled Uber Eats + Health, Stripe Connect, and Bridge, acquired by Stripe for $1.1B). Beyond our founders, our team brings DNA from category leaders (Uber, Stripe, Meta), high growth unicorns, and top consulting firms.
Trajectory: We partner with leading independent specialty groups across the U.S., automating hundreds of thousands of tasks each month and growing 50%+ month over month with 300% net revenue retention.
Funding: We have raised $39M from world class investors including Redpoint Ventures, General Catalyst, Primary Ventures, and BoxGroup.
We’re looking for an Operations Team Lead to manage a group of Ops Coordinators while also contributing directly to customer delivery work and strategic projects.
In this role, you will lead a team responsible for delivering work to customers while remaining close to the...
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