Welcome to Valon. Let's get you to the right place. Valon Mortgage has partnered with Carrington Mortgage Services to bring your mortgage experience into its next chapter. Tell us who you are, and we'll point you the right way. Homeowner Log in Servicer Log... Backed by a16z.
About the role
We seek a talented Senior Product Designer to join our Mortgage Delinquency Team (DQ). As a Senior Product Designer, you will be able to define the ideal user experience for homeowners facing financial hardships. In addition, you will create our servicing agents tool to help us better serve our homeowners as they navigate a stressful time in their financial lives.
What they're looking for
- Startup experience
- Familiarity with the mortgage landscape / financial systems
- Experience with both consumer tech as well as enterprise software
More about this role
Valon is building the AI-native operating system for regulated finance, starting with mortgage servicing.
We're a Series C company backed by a16z, transforming industries that others have written off as too complex to innovate.
Rather than build on top of broken legacy systems, we took a different approach: we built and operate our own mortgage servicing business managing $110+ billion in loans. This wasn't the end goal, it was how we deeply understood the complexity needed to build software that actually works in regulated industries.
The results speak for themselves. We've transformed mortgage servicing from a 0% margin business into 60%+ margins while dramatically improving customer experience. Major enterprise contracts are now deploying across the industry.
ValonOS is our unified platform that makes every process structured and programmable and it is perfectly positioned for the AI era. When everything flows through one system with rich data, AI agents don't just automate tasks, they continuously improve entire operations. Mortgage servicing is just the beginning of our vision to transform regulated industries and beyond.
Valon’s Design team is a tight-knit and ambitious...
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