Welcome to Valon. Let's get you to the right place. Valon Mortgage has partnered with Carrington Mortgage Services to bring your mortgage experience into its next chapter. Tell us who you are, and we'll point you the right way. Homeowner Log in Servicer Log... Backed by a16z.
About the role
We’re seeking a Staff Product Designer to lead end-to-end design for our Product Infrastructure team. This team is responsible for building the core foundations that will transform Valon’s in-house mortgage servicing platform into a scalable, flexible SaaS product for any servicer. Your work will empower other product teams to move faster and with greater quality, driving critical impact on Valon’s business.
What they're looking for
- 3+ years of product design experience, preferably in a D2C fintech environment
- A portfolio showcasing strong design fundamentals, systems thinking, and a user-centered approach to solving complex problems
- Track record of shipping and iterating on end-to-end product experiences, from concept to launch and beyond
- Ability to navigate ambiguity with confidence, bringing clarity and structure to evolving product spaces
- Excellent communication and organizational skills, with a collaborative mindset and attention to detail
More about this role
Valon is building the AI-native operating system for regulated finance, starting with mortgage servicing.
We're a Series C company backed by a16z, transforming industries that others have written off as too complex to innovate.
Rather than build on top of broken legacy systems, we took a different approach: we built and operate our own mortgage servicing business managing $110+ billion in loans. This wasn't the end goal, it was how we deeply understood the complexity needed to build software that actually works in regulated industries.
The results speak for themselves. We've transformed mortgage servicing from a 0% margin business into 60%+ margins while dramatically improving customer experience. Major enterprise contracts are now deploying across the industry.
ValonOS is our unified platform that makes every process structured and programmable and it is perfectly positioned for the AI era. When everything flows through one system with rich data, AI agents don't just automate tasks, they continuously improve entire operations. Mortgage servicing is just the beginning of our vision to transform regulated industries and beyond.
Design at Valon goes beyond creating products. We’re...
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