Build, test, and deploy advanced voice AI agents in minutes with Vapi. The platform for developers creating conversational voice AI. Backed by Bessemer, Peak XV and Y Combinator.
About the role
Own the single source of truth. Define and own Vapi's core metric set (ARR, NRR, churn, call volume, latency, reliability) and build the canonical data model every team pulls from. One definition of a billable call. One definition of an active customer. One number in the board deck.
What they're looking for
- 10+ years in data, analytics, or data engineering, including building or leading a data function at a high-growth technology company
- You have shipped and sustained a company-wide single source of truth: aligned conflicting definitions, won over resistant stakeholders, and kept trust in the numbers over time
- Deep fluency in the modern data stack: dbt, Databricks, Fivetran or PostHog, and a BI layer like Hex. Strong SQL is a baseline, Python comfort is a plus
- Bias to action. You ship a working dashboard before you build the perfect one, then iterate
- You have built pipelines that handle billions of event-driven rows and know where the failure modes hide
- You partner equally well with Finance, Product, Engineering, and GTM. You earn trust by listening, scoping precisely, and delivering on time
More about this role
Voice AI that resolves, not transfers
Powering 1 billion calls for companies like Amazon Ring, Intuit, ServiceTitan, and New York Life
Trusted by 1 million developers building the future of voice agents
Backed by Peak XV, Bessemer, Kleiner Perkins, M12, Y Combinator, and more with $72M raised
Try talking to Vapi now!
Vapi has more data than clarity. One billion calls, millions of developer events, and an enterprise book growing 10x, but no single source of truth.
Finance, GTM, Product, and Engineering each have their own numbers. Alignment breaks down exactly when it matters most.
You will be our first Head of Data. You will build the function from scratch: the canonical metrics, the infrastructure behind them, and the culture that trusts them.
This is a leadership role reporting to the CFO. Every function's ability to move fast and move together depends on the work you do.
Own the single source of truth. Define and own Vapi's core metric set (ARR, NRR, churn, call volume, latency, reliability) and build the canonical data model every team pulls from. One definition of a billable call. One definition of an active customer. One number in the board deck.
Make the GTM funnel...
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