Startups · AI

Senior Product Manager

Vapi · San Francisco · Remote

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About Vapi

Build, test, and deploy advanced voice AI agents in minutes with Vapi. The platform for developers creating conversational voice AI. Backed by Bessemer, Peak XV and Y Combinator.

About the role

As Vapi product scales, we have specialized the product engineering team to focus on outcomes across the customer lifecycle. One key area here is agent building and model management. Our customers expect a lot of their Vapi agents, and our Agent Platform team ensures they have the latest models available and all the configuration to make those agents successful at scale. You'll drive impact through the quality of your product thinking and your ability to move fast with engineering.

What they're looking for

  • 5+ years of experience as a PM, most of it spent building and operating technical products at meaningful scale inside medium to large sized tech companies
  • A strong technical foundation — you don't need to have shipped production code, but you can reason through system design and architecture trade-offs with engineers as a peer
  • Exceptional communication and presentation skills, and the range to use them: aligning engineers, briefing executives, and presenting to external clients and partners with equal credibility
  • A track record of owning outcomes, not process — you talk about the problem you solved and the impact it had, not the framework you followed to get there
  • Genuine customer centricity. You've built B2B or enterprise products, and you default to talking about customers, not features
More about this role

Voice AI that resolves, not transfers

Powering 1 billion calls for companies like Amazon Ring, Intuit, ServiceTitan, and New York Life

Trusted by 1 million developers building the future of voice agents

Backed by Peak XV, Bessemer, Kleiner Perkins, M12, Y Combinator, and more with $72M raised

Try talking to Vapi now!

Vapi builds voice AI that resolves, not transfers. Our platform powers over 1 billion calls for more than 1 million developers, and our enterprise business has grown 10x over the past year — with customers ranging from fast-moving startups to Fortune 500 companies. We recently closed a $50M Series B to keep pushing what's possible when an AI agent can actually get the job done on a phone call.

As Vapi product scales, we have specialized the product engineering team to focus on outcomes across the customer lifecycle. One key area here is agent building and model management. Our customers expect a lot of their Vapi agents, and our Agent Platform team ensures they have the latest models available and all the configuration to make those agents successful at scale. You'll drive impact through the quality of your product thinking and your ability to move fast with...

Read the full posting on Vapi's site ↗

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