Progress is impossible without change, and at VAST, we're doing things differently. We are pushing the boundaries of what has long been deemed impossible. Backed by Space Capital.
About the role
Vast is looking for a(n) Information Systems Support Specialist , reporting to the Senior Technology Operations Manager , for providing day-to-day technical support to Vast’s internal employees and making sure systems run smoothly. You will be the first point of contact for users experiencing technical issues, providing timely and efficient solutions to their problems. Your expertise in troubleshooting, problem-solving, and exceptional customer service will be key to your success in this role.
What they're looking for
- 3+ years of experience in IT or Information Systems support
- Experience handling tickets in a service desk
- Proven experience with ITSM tools
- Strong problem-solving skills and ability to work independently and collaboratively
- Exhibits excellent cross collaboration communication and interpersonal skills
- Demonstrated ability to resolve difficult technical issues with limited information
More about this role
Vast is developing next-generation space stations and space infrastructure using an incremental, hardware-rich, and low-cost approach. Vast is rapidly developing its multi-module Haven Station to ensure a continuous human presence in space for America and its allies, enabling advanced microgravity research and manufacturing, and unlocking a new space economy for government, corporate, and private customers. Haven Demo’s 2025 success made Vast the only operational commercial space station company to fly and operate its own spacecraft. Next, Haven-1 is expected to become the world’s first commercial space station when it launches in 2027, followed by additional Haven modules. Additionally, the company recently announced Vast Satellite , a high-power satellite product line leveraging its space station components and the heritage of Haven Demo.
Headquartered in Long Beach, California , and with more than 1,000 employees and over a billion dollars in private capital, Vast has built the facilities required to manufacture and operate America’s next space station. The company plans to develop future habitats and systems for the Moon and Mars, dedicated space stations for government...
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