Vay's door-to-door car rental service is live in central Las Vegas, Nevada! Experience the convenience of by-the-minute rental cars delivered driverlessly to your location. Backed by Creandum.
About the role
We’re live in Las Vegas and scaling fast, powered by a strategic investment of up to $410 million from Grab . Our mission is simple: replace private car ownership with a faster, cleaner, door-to-door mobility model. If you want to build something real, visible, and genuinely transformative, you’ll feel right at home here. Curious to experience Vay yourself? Use the code VAYCANDIDATE for $10 off your first trip in Las Vegas! Download the "Vay" app from the Apple or Google Play store & off you go!
What they're looking for
- 3+ years of customer-facing experience in support (ride-hailing, mobility, car rental, banking, or similar preferred)
- Clear and empathetic communicator, written and verbal
- Comfortable working in a fast-paced, evolving environment with shifting priorities
- Able to follow escalation processes consistently and document interactions accurately
- Comfortable using digital tools - CRM and ticketing systems (Zendesk, Freshdesk, or similar)
- Must be able to work on-site in Las Vegas, including shift work and weekends
More about this role
Ever imagined saying, “I helped launch the future of transportation”?
We’re rewriting the rules of urban mobility. At Vay, customers tap a button and a car arrives - with no one inside - powered by our world-first Remote Driving technology on real public streets.
We’re live in Las Vegas and scaling fast, powered by a strategic investment of up to $410 million from Grab . Our mission is simple: replace private car ownership with a faster, cleaner, door-to-door mobility model. If you want to build something real, visible, and genuinely transformative, you’ll feel right at home here.
Curious to experience Vay yourself? Use the code VAYCANDIDATE for $10 off your first trip in Las Vegas! Download the "Vay" app from the Apple or Google Play store & off you go!
- First to roll out vehicles in both Europe and the USA on public roads without a human being inside & currently the 2nd largest commercial, driverless car fleet in the Western World.
- We've partnered with Kodiak to bring remote-driving technology to autonomous trucks in the US, showcasing our ability to integrate our system into heavy-duty commercial vehicles and expand the applications of our tech across the US.
- We’ve...
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