AI Operating System for Private Market Investors. Backed by Y Combinator.
About the role
This is a highly cross-functional, outward-facing role. You’ll work directly with customers and client-facing teams, spot opportunities to improve how we operate, and lead projects that make our product and business more effective. You’ll be equally comfortable in a customer conversation, a working session with product and engineering, and a spreadsheet.
What they're looking for
- Typically 2–7 years of professional experience after graduation
- Experience in a customer-facing, commercial, operations, consulting, banking, private equity, or startup environment
- Someone who enjoys working with customers and wants a role with meaningful external exposure
- Strong judgment, organization, and follow-through in ambiguous, fast-moving environments
- Comfortable using data and spreadsheets to understand problems and make decisions
- Clear, confident communicator who can work with customers and senior internal stakeholders
More about this role
VectorShift is hiring a Business Operations Manager to help us scale how we serve customers and run the company.
This is a highly cross-functional, outward-facing role. You’ll work directly with customers and client-facing teams, spot opportunities to improve how we operate, and lead projects that make our product and business more effective. You’ll be equally comfortable in a customer conversation, a working session with product and engineering, and a spreadsheet.
- Partner directly with customers to understand their goals, surface friction, and improve their experience with VectorShift.
- Work closely with sales, customer success, product, and engineering to solve operational problems that affect customers.
- Lead initiatives across onboarding, customer workflows, account operations, and go-to-market processes.
- Turn customer feedback and business data into clear recommendations and practical next steps.
- Build scalable systems, processes, and reporting as the company grows.
- Help identify and launch AI-enabled workflows that improve customer outcomes or internal operations.
- Own projects end-to-end, from defining the problem through rollout and measurement.
- Typically 2–7...
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