Backed by Insight.
About the role
The ideal candidate is naturally collaborative, articulate, highly organized, and passionate about helping customers achieve measurable business outcomes. Success in this role requires a combination of strong technical expertise, business acumen, executive communication skills, and a customer-first mindset.
What they're looking for
- Advanced knowledge of the Veeam portfolio and data resilience technologies, including backup, recovery, cyber resilience, cloud data protection, and related solutions
- AWS Solutions Architect (Associate or Professional), Microsoft Azure Administrator Associate, Microsoft Azure Solutions Architect Expert, or equivalent cloud platform certifications
- Security-focused certifications such as Certified Information Systems Security Professional (CISSP), Certified Cloud Security Professional (CCSP), CompTIA Security+, or equivalent
- Experience working with enterprise-scale environments, cyber resilience initiatives, ransomware recovery planning, disaster recovery programs, or information security frameworks
- Experience advising executive and technical stakeholders on resilience, security, cloud modernization, or infrastructure transformation initiatives
- Unlimited paid time off, 12 paid holidays including 4 global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
More about this role
Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands.
The ideal candidate is naturally collaborative, articulate, highly organized, and passionate about helping customers achieve measurable business outcomes. Success in this role requires a combination of strong technical expertise, business acumen, executive communication skills, and a customer-first mindset.
As a Senior Customer Success Engineer (CSE), you serve as the customer's trusted technical advisor and primary technical owner, guiding customers through customer activation, adoption, optimization, expansion, and renewal. You will develop...
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