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Account Success Manager

Vendelux · New York, NY · Remote

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About Vendelux

Vendelux is a provider of an AI-powered event intelligence platform that helps marketers make more data-driven decisions around event attendance, sponsorship, and hosting. Backed by Cervin Ventures.

About the role

Build and maintain relationships with key stakeholders to ensure alignment and successful outcomes while developing collaborative action plans with them that outline key milestones, responsibilities, and timelines. Master the onboarding process, guiding customers through training and adoption while ensuring their success and satisfaction at every step.

What they're looking for

  • 5+ years of experience in a Customer Success, specifically at B2B growth stage startups
  • Owned the full client lifecycle, renewals and upsells
  • Great team member who contributes to our culture and our business
  • Takes ownership and demands excellence from themselves and others
  • Likes a fast paced environment and is a quick learner
More about this role

Vendelux is building the category-defining platform for event marketing intelligence.

Events are one of the largest and most impactful marketing channels, yet historically one of the least measurable. Vendelux brings transparency and performance to this space — helping companies discover, evaluate, and optimize their event strategy with data.

Our platform powers thousands of event decisions by delivering proprietary, AI-driven insights across hundreds of thousands of events globally. At the core of our platform is a robust ecosystem of event organizer partnerships — where organizers share first-party data, enabling richer insights for customers while receiving benchmarking and audience intelligence in return. From identifying the highest ROI conferences to enabling targeted meeting programs, Vendelux helps companies turn events into a predictable and scalable growth engine.

In addition, Vendelux Meetings extends our platform by turning insights into pipeline — using AI to identify high-value attendees and proactively book 1:1 meetings between our customers and their ideal prospects at events. This enables go-to-market teams to drive measurable ROI and maximize every event...

Read the full posting on Vendelux's site ↗

Customer Success

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