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Supply Chain Manager, Aftermarket Operations

Verkada · San Mateo, CA United States · On-site

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About Verkada

Modern, cloud-managed security cameras, access control, and smart building solutions in a single, fully integrated security system. Free 30-day trial. Easy setup. Backed by General Catalyst, Lightspeed and Sequoia.

About the role

Our team drives global demand and supply planning across all hardware product lines, optimizing forward and reverse inventory across regional warehouses to fulfill customer demand. We keep hardware moving through its full lifecycle.

What they're looking for

  • Experience: 4+ years in reverse logistics, aftermarket operations, refurbishment, or a closely related supply chain discipline
  • Vendor & Partner Management: Track record of managing an external operational partner directly — setting expectations, holding performance to standard, and resolving issues in real time
  • Decision-Making Under Ambiguity: Comfort setting rules and standards (e.g., disposition criteria, quality bars) where no playbook exists yet, and defending those decisions with data
  • Cross-Functional Influence: Proven ability to drive outcomes through people who don't report to you — coordinating across warehouse, engineering, quality, and other operational teams to keep shared work moving
  • Data Fluency: Comfortable defining a KPI, pulling your own data to support a decision, and using data to catch problems before they become escalations
  • Flexibility to Travel: Willing and able to travel up to 25% of the time domestically and internationally
More about this role

Verkada is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management.

We’ve got serious momentum in the market: more than 30,000 customers (including 100+ of the Fortune 500), a $5.8B valuation , more than $1 billion in annualized bookings, and backing from CapitalG, Sequoia Capital, General Catalyst, Felicis Ventures, Next47 and more. Physical AI is one of the most consequential technology shifts of our time, and Verkada is at the center of it.

You can look at all kinds of communities to see our platform’s impact in the world. It's the retailer that uses our agentic AI to deter theft before it happens. The warehouse that uses AI-powered alerts to make sure its team is protected on the floor with proper PPE. The school that’s alerted to a threat in real-time and triggers a lockdown in seconds, not minutes. We’re rapidly scaling this impact: today, more than 2 million Verkada devices are deployed across 170+ countries.

Our team drives global demand and supply planning across all hardware product...

Read the full posting on Verkada's site ↗

Hardware Operations

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