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About the role
As Via's People Operations Regional Manager, you will be supporting our local team in Rochester, and a number of Via services across the Central Region. This position is focused on supporting our frontline employees by overseeing HR processes such as policy implementation, compliance, employee support, and real-time issue resolution, all while fostering a positive and fair workplace culture.
What they're looking for
- Minimum of 3+ years of experience in HR operations, employee relations, talent acquisition or a similar role
- Experience working with unionized employee populations and understanding of collective bargaining agreements
- You’re comfortable with ambiguity and flexible in adapting to changing needs, always looking for creative solutions
- Knowledge of employment laws and regulations (e.g., FMLA, ADA, FLSA, etc.)
- Strong interpersonal and communication skills with the ability to handle sensitive situations effectively
- Detail-oriented and highly organized with a process-driven mindset
More about this role
Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.
As Via's People Operations Regional Manager, you will be supporting our local team in Rochester, and a number of Via services across the Central Region. This position is focused on supporting our frontline employees by overseeing HR processes such as policy implementation, compliance, employee support, and real-time issue resolution, all while fostering a positive and fair workplace culture.
This is a hands-on role — we’re a one-team culture, and you’ll be rolling up your sleeves to support across the board, whether it's stepping in for a short-term project, offering guidance to an employee, or diving into new HR initiatives. Collaborating closely with Via’s core HR team, you’ll act as a trusted partner, providing a safe...
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