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Principal Product Designer, Transit Operations

Via · New York City · On-site

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About Via

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About the role

We’re looking for a Principal Product Designer to help shape the future of Via’s Transit Operations platform - leading a core product area that powers how transit agencies manage and operate their services every day.

What they're looking for

  • Proven ability to navigate ambiguity and lead complex product initiatives end-to-end, using strong product judgment to create simple, clear, and impactful experiences
  • A high bar for craft and product quality, with deep attention to interaction, hierarchy, behavior, and the details that make experiences exceptional
  • Strong communication and storytelling skills, with the ability to articulate a point of view, create alignment, and influence senior Product, Engineering, Design, and business stakeholders
  • High autonomy and ownership. You’re comfortable defining the path forward when the solution - or even the problem - isn’t fully formed
  • A strong collaborator who builds alignment across Product, Engineering, Design, and leadership, using clear communication, thoughtful critique, and influence to drive better product decisions
  • A creative and curious mindset. You constantly look for better ways to solve problems, challenge conventions, and leverage emerging technologies to expand what’s possible in product design
More about this role

Via is a global leader in smart transportation, using technology to transform how people move through cities and communities around the world. Our impact ranges from improving individual daily journeys to helping cities operate more efficiently, accessibly, and equitably. We’re driven by ambitious goals and complex problems with real-world impact.

We’re looking for a Principal Product Designer to help shape the future of Via’s Transit Operations platform - leading a core product area that powers how transit agencies manage and operate their services every day.

This is a senior individual contributor role for a designer who thrives on complexity. You’ll take on some of the most challenging areas of our operations platform: deeply interconnected workflows, information-dense systems, and products used for hours every day by dispatchers and transit operators to make decisions that directly impact riders and drivers.

As a Principal Product Designer, you’ll bring exceptional product judgment, systems thinking, and craft. You’ll turn ambiguity into clear product direction and carry that direction through execution in close partnership with Product, Engineering, and leadership. Your...

Read the full posting on Via's site ↗

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